Ambassador Network Manager

Reports to	Programme Director
Location	London or Manchester (with some remote working flexibility)
Salary	£41,000 – £45,000
Start date	ASAP
Contract	Permanent / would consider fixed-term secondment
Closing date for applications	26th February 2025

About Unlocked

Unlocked Graduates exists to break cycles of reoffending. Currently, prison is not able to do this, and over 50% of prisoners released from short-term sentences reoffend within a year. This reoffending costs the UK taxpayer over £23bn every year. We believe the transformative relationships between prison officers and prisoners are key to creating a rehabilitative environment in prisons.

Since 2016, Unlocked has been inspiring ambitious graduates to become outstanding prison officers and high-performing leaders, breaking cycles of reoffending in prisons and throughout society. Our award-winning, two-year graduate leadership development programme is creating a generation of leaders who believe that rehabilitation is possible. In 2024, we launched Unlocked ChangeMakers, a leadership development programme for custodial managers that aims to transform the quality of middle leadership in prisons.

Unlocked’s leadership development programmes have put the prison officer role on the map as a career where people can develop extraordinary leadership skills whilst making a real difference. We have raised the status of the role, and Unlocked’s graduate programme features in the Times Top 100 Graduate Employers list.

We know that we will never achieve change on our own. Real, long-term change depends on our ambassadors – those who have completed the programme and are driving impact across the criminal justice system. To be an Unlocked ambassador is to be part of a movement for change: Whether they stay on the front line, shape national policy, or lead work in the wider sector, they draw on their shared experience to push for meaningful reform. By supercharging their collective expertise, we are building the momentum needed to transform prisons and break cycles of reoffending.

Our Mission

The mission of Unlocked Graduates is to break cycles of re-offending by developing outstanding individuals to lead rehabilitation in prisons and throughout society.

About the Role

Our ambassadors are connected by a powerful shared experience, deeply held values, and a collective commitment to furthering our mission. The Ambassador Network Manager role is integral to harnessing this potential, ensuring our growing community remains engaged, connected, and empowered to make an impact.

We have strong engagement across the ambassador network and work closely with this community involving them in our programme, and supporting them to tackle cycles of reoffending in whatever path they choose. We have made a significant strategic commitment to investing in a purposeful, high-impact ambassador network; one that fosters connections, empowers ambassadors to thrive in their careers, and drives collaboration across the sector.

As our network grows, this role needs to go beyond one-to-one relationship management, applying community organising and self-sustaining network-building principles to ensure ambassadors can support and mobilise each other. Our strategy is evolving at pace, so we’re looking for someone who can test and trial new approaches to engagement, bringing fresh ideas and adapting quickly.

We are looking for someone with proven experience in relationship building and community management, with a drive and enthusiasm for growing our network to have impact.

For more information about the role please see the attached job description.

This is a permanent role. We would also consider a fixed-term secondment.

How to Apply

For more information about the role and how to apply, please follow this link to the application page.

The closing date for applications is 26th February 2025.