What is it? A way to respond to prisoner resistance.
When to use it? When you want to gently challenge resistance.
Why do it? It may help you change prisoners’ minds/actions without having to resort to authority or force.
Links to: 10: Emotional constancy; 17: Active listening; 18: Socratic questions.
Training resources
Training slides for this technique can be found here.
More information on this technique and how you can support others to implement it can be found here.