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Strategy 17: Active listening

What is it? A way to attend and respond to what a prisoner is saying.

When to use it? When you want to encourage a prisoner to speak freely.

Why do it? It helps prisoners speak honestly and openly and develop their thoughts.

Links to: 2: Assertive body language; 14: Tactical agreement; 18: Socratic questions.

Training resources

Training slides for this technique can be found here.

More information on this technique and how you can support others to implement it can be found here.