Introduction
Unlocked Graduates aims to attract high-calibre graduate talent to work in the UK prison service. Our officers inject new ideas, insights and energy into the rehabilitation of prisoners: to lead subtle changes on the inside that deliver huge benefits on the outside. Central to our mission is the targeting of and engagement with potential supporters and programme participants.
What personal data we collect and why we collect it
We collect website visitors’ data in order to facilitate the use of our website, and to improve our targeting of potential programme participants and supporters. We may collect additional data if you sign up to receive news from us, if you register your interest in a job opportunity with us, or if you apply to the Unlocked Graduates programme.
Website visitors
The data we collect from you when you visit our website includes:
- Information about your computer and your visits to and use of our website, such as: your IP address, location, browser type, referral source, length of visit and number of page views;
- Information that you provide to us for the purpose of registering for job alerts and subscribing to email newsletters, such as your name and email address;
- Any other information that you provide when registering your interest in news updates, undergraduates opportunities, the Unlocked Graduates programme, or Head Office jobs.
This is to help us:
- Administer and improve the experience of using our website, including through use of Cookies;
- Contact you with news updates and information about the programme that you have requested;
- Monitor and evaluate how we attract programme participants in order to improve our targeting of future candidates, and to ensure that it is fair, consistent and effective;
- Build a custom audience on social media in order to target our marketing to attract more applicants like you;
- Evaluate and improve our marketing and communications.
Marketing contacts
We use marketing contacts to refer to those who have signed up to receive news updates about Unlocked Graduates.
The data we collect from you when you sign up to receive news about Unlocked Graduates includes:
- Name and contact details
- How you found out about us
This is to help us:
- Contact you with relevant news updates
- Raise awareness of Unlocked Graduates and its mission
- Attract future programme participants
- Evaluate and improve our marketing and communications
Registrants
We refer to those who have registered their interest in applying to the Unlocked Graduates programme, or other job opportunities, as registrants.
The data we collect from registrants includes:
- Your name
- Your contact details
- How you found out about us
- Your university and year of graduation
This is to help us:
- Provide you with information about the programme and the application process;
- Support you in completing your application;
- Monitor and evaluate our attraction;
- Ensure a fair, consistent and effective recruitment process for all potential candidates;
- Improve our targeting of future candidates, including by using your information to advertise to a custom audience on social media.
Applicants
The data we collect from you during your application, assessment and enrolment on the programme includes:
- Name and contact details, including emergency contact details
- Biographical details such as date of birth and right to work in the UK
- Equal opportunities data such as ethnicity, gender, sexuality, disability, religious belief
- Academic and employment history
- Extenuating circumstances and any additional needs or reasonable adjustments required
- Relevant details you choose to disclose about medical or fitness concerns and/or criminal record
- Information about your motivations, competencies and previous experiences
We use your data to:
- Screen your application
- Support you through the assessment process;
- For equality data monitoring, analysis and planning;
- Support you through HMPPS vetting as required;
- Help us allocate you to your placement prison;
- Induct you to the programme.
We also need it:
- To fulfil statutory and other legal obligations, for example reports to our various funders;
- For financial administration, for example in relation to expense payments;
- For inclusion in management information, statistical analysis, independent evaluation and internal research;
- To target our marketing at suitable applicants who share some of your key characteristics.
As your employer, HMPPS will also collect data about you for the purposes of security and employment vetting. We will only process this data at your request to help support you through the process.
You will receive further information about the data we collect while you are on the programme if your application and enrolment are successful.
Who we share your data with
Your data is only shared with trusted third parties to help us store it easily and securely; for research purposes and to improve our targeting of potential programme participants like you.
Below are some of the third parties/organisations that we may share your information with:
- Our CRM software provider
- Our form processing service
- Our digital agency
- Our marketing agency
- The Ministry of Justice research team
Whenever we share your information, we always require strict compliance with data protection legislation from the third party and ensure that appropriate controls are in place to protect it.
What rights you have over your data
The GDPR provides the following rights for individuals:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
You can request to access, rectify, erase, transmit, object to or restrict the processing of your data at any time by stating your request clearly in an email to dataprotection@unlockedgrads.org.uk. If we have this data, and are legally and contractually able to fulfil your request, we will do so within one calendar month.
We will only extend the time to respond, by up to a further two months, if the request is complex or we have received a number of requests from you. We will always let you know within one month of receiving your request and explain why the extension is necessary.
There will be no fixed charge for this service, although reasonable fees may be charged for unfounded or excessive requests.
We will need to verify your personal identity before we respond to your request.
Additional information
How we protect your data
Your information will be stored on our secure, IS027001 certified data base. All data is processed in line with the Data Protection Act 2018, General Data Protection Regulations and the Information Commissioner’s Office best practice guidance. We will never sell your personal information. We will only pass your personal information to third parties if we are acting within our legitimate interests, have your consent, or have a duty to do so.
How to make a complaint
Your data protection and feedback is important to us. If you have a complaint or concern about the handling of your data, please write to dataprotection@unlockedgrads.org.uk.
For further information, please see our complaints policy.